Privacy Policy

UK Data Protection Legislation

This policy applies to: Ambios Ltd, 3 Little Gutton, Shobrooke, Crediton, Devon, EX17 1DJ. All information is collected and processed in accordance with current UK Data Protection legislation. You can review Data Protection Principles at www.ico.gov.uk

We keep contact details so we can contact people and respond appropriately to enquiries. Such information is kept securely, solely for the purpose of sharing Ambios’ message and nature conservation. Under Data Protection Regulation, our legal basis for doing so is Legitimate Interests.

We prefer to use email to contact you, but also use telephone and postal services. To restrict how we can contact you, or indicate a preference, please contact us.

Your Personal Data

Accessing the information we hold – To see, correct, or update the personal information we hold about you please contact us.

Removal of data – If you ask us to delete your personal information, we will anonymise your contact details, and delete all personal information from records of past communication. If you want your personal information deleted please contact us.

Security – The database containing your personal data (your name and contact details) is password protected and can only be accessed by Ambios Ltd. We do not share personal data with third parties without permission, except where necessary for crime prevention and detection, or if required to do so by law. We do not trade personal data and we do not use it for profiling, screening, or personal research.

trainees/ volunteers

Purpose & use – So we can send you your welcome email, newsletters, Ambios course updates, events and news from the farm; by email or post. We will only phone you if necessary.

Retention  – Your details will be kept for 5 years.

General Enquiries through website and social media

Purpose & use – So we can send you (as applicable) information about Ambios courses, events and news; by email.

Retention  – Your details will be kept for 2 two years.

Shop customers

Purpose & use – So we can contact you in connection with issues arising with the transaction or the product (e.g. a product recall) by email, post, or phone.

Retention –  Your details will be kept for 2 years.

Additional Legal Basis – Completion of the transaction. Investigation of queries arising from the preparation of annual accounts.

Our conservation network

Uses – We will contact you in connection with wildlife conservation enquiries and opportunities by email, post, or phone. We will pass your contact details to enquirers according to the procedure you have agreed with us.

Purpose – Networking. Wildlife conservation. Research.

Retention  – Your details will be kept for 10 years and then reviewed.